Shipping policy

SHIPPING

Please allow 1–3 business days for order processing and packaging before shipment. Once your order has been shipped, you will receive a confirmation email containing your tracking information.

At this time, we offer worldwide shipping.

Please note that once an order has been shipped, we are unable to cancel or modify it.

 

DELIVERY

Please allow up to 24 hours for tracking information and shipping labels to update after your order has been dispatched.

Delivery times vary depending on your location and selected shipping method. Please note that estimated delivery times do not account for possible courier, customs, weather, weekend, or holiday delays.

 

TAXES & DUTIES

International orders may be subject to customs duties, import taxes, customs fees, or other charges required by the destination country or region upon delivery. These charges are determined by local customs authorities and are the responsibility of the customer.

 

Important Notes

DELAYS

Shipping timelines are estimates only and may be affected by external factors such as weather conditions, strikes, customs processing, carrier delays, weekends, or holidays.

 

FREE SHIPPING

Free shipping thresholds may vary by region and apply only to eligible orders after discounts and promotional codes have been applied.

Free shipping thresholds do not include duties or import taxes.

 

INCORRECT SHIPPING ADDRESS

Please ensure that all shipping information is entered correctly before placing your order. We are not responsible for packages lost, delayed, or returned due to incorrect or incomplete address details provided by the customer.

 

UNCLAIMED OR RETURNED PACKAGES

If a package is returned to us due to being unclaimed, refused, or because of an incorrect/incomplete shipping address provided by the customer, the customer will be responsible for paying the shipping fee required to resend the package.